Lehi, Utah – Route has announced the acquisition of Frate Returns (https://www.frate.com/). According to the company announcement Route is a prominent post-purchase platform for modern e-commerce, trusted by over 13,000 brands and having protected over $20 billion in gross merchandise value to date. The company specializes in revolutionizing the post-purchase experience for e-commerce brands by offering a unified solution for package tracking, protection, and returns. Route recently acquired Frate Returns, a leading returns and exchanges platform, to further enhance its comprehensive offerings. This strategic acquisition allows Route to provide merchants with a single, vertically integrated platform that manages the entire customer journey after checkout, incorporating features like exchange-first optimization and AI image verification. By integrating these capabilities, Route helps brands significantly reduce refund rates and operational costs while simultaneously retaining revenue and increasing customer loyalty.

To learn more about Route, visit https://www.route.com/
Company LinkedIn Page: https://www.linkedin.com/company/route-app/

Company Contact:

Route
1441 West Innovation Way Suite 200
Lehi, UT 84043
724-946-2113

SOURCE: http://www.intelligence360.io
Copyright (c) 2026 SI360 Inc. All rights reserved.