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Executive Change: Maxio Appoints Robert Williams as Head of Customer Success

Executive Change: Maxio Appoints Robert Williams as Head of Customer Success

July 6, 2026 Craig Etkin

Norcross, GA – Maxio has announced the appointment of Robert Williams as Head of Customer Success. About Maxio: At Maxio, we help B2B SaaS companies unlock their next stage of growth. Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. We believe that in order for SaaS companies to unlock their next stage of growth, their financial operations tech stack must strike the right balance between flexibility, which allows them to pivot quickly in an ever-changing market, and complexity, which supports them as they scale their business, operations, and monetization strategies. The work behind recurring revenue is rarely simple. Pricing changes. Systems multiply. Teams patch together processes that were never designed to scale. Maxio helps bring order to that complexity. We turn spreadsheets, workarounds, and “we’ll fix it later” chaos into clarity, control, and momentum—so you can be the hero that drives the business forward. Growth gets more complicated as pricing evolves, systems multiply, and teams are left piecing together a process that no longer scales. Maxio helps B2B SaaS and AI companies manage that complexity in one place. We bring CPQ, billing, revenue recognition, payments, collections, and investor-grade metrics together so finance, product, and operations teams can work from a clearer, more connected foundation. Maxio was built for companies that have outgrown point solutions. Where most tools solve one piece of the recurring revenue puzzle, Maxio manages the full quote-to-cash process — CPQ, billing, revenue recognition, reporting, and investor-grade metrics — in a single platform. That breadth is rooted in experience. Chargify (founded 2009) brought deep expertise in subscription billing for SaaS companies. SaaSOptics (founded 2010) brought structure and visibility to finance teams managing revenue recognition and metrics.

For more information visit: https://www.maxio.com/

Maxio
6625 The Corners Pkwy NW
Norcross, GA 30092
Phone: 678-710-8260
LinkedIn: https://www.linkedin.com/company/wearemaxio/

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Executive Changes
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