Assistance Platform Emerges from Stealth To Meet Growing Demand for Disability Assistance

August 20, 2024 07:00 AM Pacific Daylight Time

NEW YORK–(BUSINESS WIRE)–Mindset Care, the platform designed to simplify the application process for Social Security Disability benefits for individuals with mental illnesses and their caregivers, today announced a total of $13 million in funding. Launched from Science Inc.’s startup studio, Mindset’s latest funding round was led by Science Inc., with additional funding from Wellington Management, Tubbs Ventures, Enable Ventures, XYZ, and LivEdge Capital.

Mindset Care will deploy the funding to expand into partnerships with community and large-scale organizations, including local mental health nonprofits, government agencies, and homeless shelters. This expansion supports prospective claimants and addresses the rising demand for disability assistance, with a record backlog of 1.15 million cases reported by the Social Security Administration in November 2023.

“As a caregiver for an incarcerated loved one who struggles with their mental health, I experienced firsthand how strenuous and complicated the process can be for securing disability benefits,” said Darren Webb, co-founder and CEO of Mindset Care. “Mindset Care is a distillation of everything I’ve learned, channeled into a platform that streamlines the process for caregivers and individuals, helping them secure the money and benefits they are entitled to receive.”

COVID-19 exacerbated an already escalating mental health crisis in the United States. In 2023, over $183.8 billion was allocated to Social Security Disability Benefits. 17 million Americans live with a serious mental illness and qualify for disability benefits of $1,500 or more per month. The application process, which involves submitting up to four pounds of physical documents, can take up to four weeks to complete, and many applicants often make errors or misunderstand the necessary forms. It is estimated that about 65% of initial disability applications are denied, often due to errors or incomplete information​. Mindset Care significantly streamlines and optimizes this process, reducing the time required from weeks to less than an hour.

“We are thrilled to lead this funding round for Mindset Care and support Darren’s mission to provide crucial relief and assistance to those entitled to disability benefits,” said Michael Jones, General Partner of Science Inc. “The mental health crisis in the United States demands urgent attention, and we are honored to play a part in expanding Mindset’s reach. By increasing nationwide visibility and offering tangible support, we can address this critical issue head-on and make a meaningful impact in the lives of people who need help now.”

“Mindset Care is transforming the application process for disability insurance and enabling claimants to apply for their much-needed benefits in a fraction of the time it used to take,” Jackson Cummings, Head of Wellington Management. “We are excited to see Mindset Care continue to scale their business and become trusted partners to claimants and their caregivers.”

Mindset Care actively deploys community outreach teams across the United States to help individuals apply for and receive benefits. These teams work directly in homeless shelters, corrections facilities, veteran organizations, food drives, and rehab facilities to find and assist eligible applicants.

Many traditional organizations need help to support their constituents due to heavy caseloads, limited expertise, and resource constraints, positioning Mindset Care as an essential resource for delivering these services efficiently and at scale. By integrating a team of disability representatives and utilizing AI to handle operational tasks, Mindset streamlines and automates the prequalification of prospective claimants. Additionally, claimants benefit from remote court hearings, allowing representatives to represent clients anywhere in the country. Mindset’s current partners include Groups Recover, TruConnect, and Colorado Access.

“Mindset Care has significantly enhanced our ability to serve our residents, ensuring they receive the representation and support they need to apply for and obtain benefits,” said Captain Angela Traynham, Assistant Chief Support Services Officer, Roanoke City Sheriff’s Office. “By assisting our residents, we are setting them up for better futures and helping to reduce recidivism.”

About Mindset:

Mindset Care is dedicated to improving the Social Security Disability Benefits application process for individuals with serious mental illnesses. By leveraging AI-driven solutions and a team of experienced disability attorneys and representatives, Mindset Care streamlines the application process, reducing application times from weeks to less than an hour. Our community outreach teams operate in diverse environments such as homeless shelters, jails, veteran organizations, food drives, and rehab facilities, proactively identifying and assisting potential applicants. Partnering with organizations like Groups Recover, TruConnect, and Colorado Access, Mindset Care ensures vulnerable populations receive the support they need to access their entitled benefits efficiently and accurately. For more information, visit mindset.care.

Contacts

Moxie Communications Group
Science@moxiegrouppr.com

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