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Daupler Raises $15 Million Series B to Help Utilities Automate Real-time Incident Response Management

Daupler Raises $15 Million Series B to Help Utilities Automate Real-time Incident Response Management

March 14, 2025 Craig Etkin

The investment, led by Aqualateral, will drive growth within the electric utility market and accelerate international expansion into utilities in the UK and EU

KANSAS CITY, Mo., March 6, 2025 /PRNewswire/ — Daupler, the leading response management solution for utilities and municipalities, announced today that it has closed a $15 million Series B round. Aqualateral, a New York City-based multi-asset investment vehicle focused on water, led the round with participation from existing investors Burnt Island Ventures and KCRise Fund, among others.

With this funding, Daupler will advance AI-driven data analysis and field operations automation, expand its customer base in the electric utility market, and scale globally to improve incident management for critical infrastructure and public services.

The oversubscribed round comes at a pivotal stage of growth, enabling the company to enhance how customers manage service disruptions and emergencies with real-time response tools.

“Aqualateral invests in transformative solutions that empower communities with the resources to be more resilient as they face water and climate challenges more frequently,” said Jiten Manglani, CIO of Aqualateral. “Daupler’s platform is transforming the efficiency and effectiveness of how utilities resolve water-related incidents, emergencies, and service disruptions. Utilities are increasingly strained by extreme weather events, aging infrastructure, and workforce shortages. Daupler offers a vital way for utilities to remain resilient and safeguard communities by ensuring residents receive timely, reliable services when they need them most. We are thrilled to lead this round and join Daupler’s board, supporting their mission to modernize incident response and improve outcomes for communities across the US, UK, and EU.”

“Utilities are under increasing pressure to do more with less, often lacking the staff and resources to efficiently respond to incidents like water main breaks or power outages at any hour,” said John Bertrand, CEO of Daupler. “We founded Daupler to streamline emergency response and improve customer service. Our AI-powered tools not only identify and triage incidents but also automatically schedule and dispatch crews, ensuring faster, more efficient resolutions. This funding allows us to accelerate product innovation, expand further into the electric utility sector, and scale across the UK and EU. We’re excited to partner with Aqualateral, whose commitment to improving communities aligns with our core values as we enter this next phase of growth.”

Driving Product Innovation for Critical Infrastructure
Daupler is accelerating product development to provide its utility clients in 38 U.S. states, Canada, and New Zealand with end-to-end response management solutions. Daupler is expanding its advanced analytics capabilities to help utilities optimize crew formation, dispatch teams, and track progress in real-time. To improve linemen and dispatcher workflows, Daupler is enhancing integrations and expanding tools for proactive customer communication. Daupler’s industry leadership continues to be recognized, with multiple awards at the Smart Water Summit and inclusion in the GovTech Top 100 for the past four years.

Accelerating Utility Market Adoption
With a proven track record in the water sector, Daupler is increasingly supporting electric utilities, including municipalities, IOUs, and co-ops, by modernizing emergency response and customer service operations. Its real-time automation tools streamline callouts, optimize field operations, and enhance customer communication. Growing demand from electric utilities highlights the critical role of automated incident response, and Daupler is well positioned to help utilities deliver faster and more effective service.

Scaling Globally to Serve Utilities 
Building on its growth in the U.S., Daupler is expanding globally to help utilities innovate their incident response management. Water utilities in the UK and EU face many of the same challenges as those in the U.S., including outdated infrastructure, labor shortages, and weather-related disruptions, underscoring the importance of Daupler’s technology as a vital tool for enhancing resilience and expediting response times. By aligning with market-specific regulations and operational requirements, Daupler helps critical infrastructure providers improve and streamline incident response. 

Daupler’s success in the U.S. underscores its ability to drive meaningful improvements in operational efficiency and service reliability as it expands globally. Customers have reported up to a 50% reduction in response times and an 80% decrease in response costs. During Hurricane Helene in September 2024, the company supported its utility customers in North Carolina, South Carolina, and Florida by automating responses to thousands of events. This accelerated service restoration, eased the burden on utility staff, and ensured that millions of people in the hardest-hit areas could stay connected with their service providers.

The City of Durham, North Carolina, adopted the software in 2018, leading to significant improvements in efficiency and service. “Daupler has changed the way we do business,” said Tim Segard, Utilities System Supervisor of Durham. “Our supervisors can efficiently manage on-call staff and dispatch crews, and communication within our teams has improved tremendously. Response times are faster, customer service is better, and crews appreciate having quick access to the tools they need. We couldn’t ask for a better platform.”

By automating incident assessment, optimizing dispatch, and improving communication, Daupler has redefined emergency response for its customers. Now, these capabilities are extending to new markets, helping utilities worldwide modernize operations and strengthen infrastructure resilience.

About Daupler
Powered by the most extensive utility incident AI dataset in the world, Daupler’s Response Management System (RMS) quickly identifies the severity of electric, water, wastewater, and public works infrastructure issues. Daupler is the only end-to-end incident management solution helping utilities identify, triage, and dispatch resources, streamlining response while eliminating manual steps. With Daupler, utilities can effectively respond to critical incidents in real-time, saving money, resources, and time while keeping their communities safe and satisfied. Learn more at www.daupler.com.

About Aqualateral
Aqualateral is a multi-asset class investment vehicle dedicated to addressing local and global water challenges by scaling innovative solutions that transform how water is accessed, treated, distributed, and managed. By working closely with communities, Aqualateral ensures capital flows to solutions that address real on-the-ground needs while delivering measurable value. Bridging the gap between market-driven opportunities and critical water needs, Aqualateral generates triple bottom line returns for communities, investors, and the planet. For more information, visit www.aqualateral.com or follow the firm on LinkedIn.

Media Contact: question@daupler.com

SOURCE Daupler

Copyright © 2025 Cision US Inc.


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Cision, Daupler, Kansas City, Missouri, PRNewswire, Venture Capital

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Joby Aviation, a company developing electric air taxis for commercial passenger service, announced the successful closing of the first $250 million tranche of a previously announced strategic investment from Toyota Motor Corporation. The funding marks a significant milestone in strengthening the long-term collaboration between the two companies and supports their shared vision for the future of air mobility. The investment is aimed at supporting certification and commercial production of Joby’s electric air taxi. This underscores the mutual commitment to deepening integration and delivering next generation travel to global markets. This investment also puts the two companies a step closer toward a strategic manufacturing alliance.

In a statement JoeBen Bevirt, founder and CEO of Joby said, “We’re already seeing the benefit of working with Toyota in streamlining manufacturing processes and optimizing design.” “This is an important next step in our alliance with Toyota to scale the promise of electric flight. With this capital and Toyota’s legendary production expertise, we’re enhancing our ability to scale cutting-edge design and manufacturing to meet the demands of our partners and customers.”

Joby Aviation is a California-based transportation company developing an all-electric, vertical take-off and landing air taxi which it intends to operate as part of a fast, quiet, and convenient service in cities around the world. Powered by six electric motors, their aircraft takes off and lands vertically, giving it the flexibility to serve almost any community. Flying with Joby might feel more like getting into an SUV than boarding a plane. The company's aerial ridesharing service will combine the ease of conventional ridesharing with the power of flight. A green alternative to driving that's bookable at the touch of an app. With more than 30,000 miles flown on full-scale prototype aircraft, their aircraft is designed to meet the uncompromising safety standards set by the FAA and other global aviation regulators. Joby Aviation is now engaged in a multi-year testing program with the FAA to certify their vehicle for commercial operations, and have completed the first three of five stages.
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Infinite Reality, an innovation company powering the next generation of immersive media, AI, and ecommerce, today announced a landmark real estate partnership with renowned real estate investment, development and management firm Sterling Bay to co-develop a 60-acre site in Fort Lauderdale into a next-generation technology and entertainment campus. This ambitious redevelopment—expected to open in 2026—will serve as Infinite Reality’s new global headquarters and is the cornerstone of iR’s long-term real estate strategy, which begins with this flagship project in South Florida. The public-private project marks one of the largest creative economy investments in the area to date, aiming to generate more than 1,000 new jobs with an average salary of six figures and deliver long-term economic growth to the region. Located at 1400 NW 31st Avenue on the site of a remediated former Superfund property, the development features over 100,000 square feet of Class A office space for media, tech, and enterprise clients. Construction is expected to begin in early 2026, pending completion of permitting and design phases.

In a statement John Acunto, co-founder and CEO of Infinite Reality said, “This isn’t just a headquarters—it’s the heart of Infinite Reality’s future. As a proud South Florida resident, this project is deeply personal to me.” “It’s about transforming a community I love into a global hub for immersive technology and creativity. We’re building opportunity, fueling innovation, and laying the foundation for a lasting legacy. Partnering with a world-class development firm like Sterling Bay ensures that this vision is realized at the highest level—and that Fort Lauderdale becomes a defining force in the future of the digital economy.”

In addition to serving as a corporate campus, the site will include flexible spaces for retail, production, digital broadcasting, and entertainment ventures. The development also includes educational initiatives in partnership with local institutions to train and hire future talent in STEM, immersive tech, and creative production. Infinite Reality is an innovation company powering the next generation of digital media and ecommerce through spatial computing, artificial intelligence, and other immersive technologies. Infinite Reality’s suite of cutting-edge software, production, marketing services, and other capabilities empower brands and creators to craft inventive digital experiences that uplevel audience engagement, data ownership, monetization, and brand health metrics.
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Kimberly-Clark Corporation, one of the world's leading manufacturers of personal care and hygiene products, will establish an $800 million advanced manufacturing facility in Trumbull County, bringing an anticipated 491 new high-quality jobs. For Kimberly-Clark, this new facility would be its first in Ohio and represents not just a strategic expansion, but a decisive step in doubling down on growth in the American market. Spread across more than one million square feet, the Warren facility will provide the manufacturing capacity needed to unleash future growth for Kimberly-Clark’s fastest-growing personal care categories that include Baby & Child Care and Adult & Feminine Care. Warren is in geographic proximity to roughly 117 million consumers and will serve as a strategic hub for the Northeast and Midwest regions. Construction is expected to begin this month and will take up to two years.

In a statement Tamera Fenske, chief supply chain officer at Kimberly-Clark said, “Our investment in Warren is a pivotal step forward in our North America business and strategy.” “By establishing a new, state-of-the-art manufacturing facility in Ohio, we’re enhancing our ability to serve millions of consumers across the Midwest and Northeast with greater speed, agility, and resilience. It’s a once-in-a-career opportunity to build a facility from the ground up that reflects the future of manufacturing, and with the support of local partners like JobsOhio, the Department of Development, Lake to River, Western Reserve Port Authority, and local governments, we have the unique opportunity to create high-quality jobs and long-term economic impact in the region.”

Based in Dallas and employing 46,000 people in 34 countries, the company’s portfolio of brands also includes Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, Depend, Andrex, Pull-Ups, GoodNites, Intimus, Plenitud, Sweety, Softex, Viva and WypAll. Its products are sold in more than 175 countries and territories.
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