Organizations report spending 40% of their time on managing incidents instead of product innovation, driving market demand for NeuBird AI’s Production Ops Agent

SAN FRANCISCO–(BUSINESS WIRE)–NeuBird AI, creator of the leading agentic AI for production operations, today announced $19.3 million in an oversubscribed funding round led by new investor Xora Innovation with participation from existing investors Mayfield, StepStone Group, Prosperity7 Ventures and M12, Microsoft’s venture fund. The company will use the capital to accelerate product innovation, aggressively scale its global go-to-market efforts and expand accessibility for enterprise DevOps, SRE and IT operations teams, as enterprises running complex, multi-cloud infrastructure need to shift focus from reactive patching to proactive resolutions.

“In the age of AI, software production environments are evolving in complexity at an unprecedented pace, resulting in exponential challenges in reliability and incident resolution. NeuBird’s production ops agent has demonstrated best-in-class results across accuracy, speed and token consumption across complex enterprise systems,” said Phil Inagaki, Managing Partner and Chief Investment Officer at Xora. “Gou and Vinod have successfully built and scaled three enterprise infrastructure companies previously, and have lived the problems they are solving. We’re excited to partner with them as they become the critical intelligence layer powering reliability across modern digital infrastructure.”

According to the 2026 State of Production Reliability and AI Adoption Report, engineers spend an average of 40% of their time managing incidents rather than building. With NeuBird AI, engineers can reclaim this time lost to firefighting and troubleshooting. The top challenges teams face are alert fatigue and insufficient automation leading to engineering burnout, with almost 80% of companies reporting that up to half of their on-call engineers report incident-related burnout symptoms.

“Enterprise IT, SRE and DevOps teams are under mounting pressure to maintain uptime, simplify incident management and innovate faster,” said Gou Rao, Co-founder and CEO of NeuBird AI. “However, modern infrastructure generates an unrelenting flood of alerts, logs and telemetry signals across hybrid and multi-cloud environments, and the tools most teams rely on still require engineers to manually correlate, investigate and remediate incidents. The result is alert fatigue, slower innovation and a disproportionate amount of skilled engineering time lost to troubleshooting.”

NeuBird AI is redefining production operations by replacing reactive, manual workflows with an autonomous production ops agent that reasons across telemetry sources, correlates signals and delivers root cause analysis (RCA) and remediation in real time, without waiting for an engineer. Unlike point solutions that address alert noise in isolation, NeuBird AI acts as an always-on expert engineer with full infrastructure context, applying domain expertise and continuous learning to resolve incidents.

Today, NeuBird AI also announced NeuBird AI Falcon, the next generation engine powering its production ops agent. It extends NeuBird AI’s purview beyond incident resolution to deliver end-to-end production operations capabilities including predictive risk detection and infrastructure cost optimization.

“Every engineer we’ve talked to describes the same problem: they spend the majority of their time responding to incidents rather than building,” said Vinod Jayaraman, Co-founder and CTO of NeuBird AI. “This productivity loss is not sustainable. With this funding, we’re focused on putting AI production ops agents into the hands of more enterprise teams, faster and with lower friction than ever before. We’re moving into a world where engineering teams need to prevent IT operations issues before they escalate, and NeuBird AI is how enterprises get there.”

Since its product became generally available in December 2024, NeuBird AI has progressed from POCs into production across a growing base of enterprise deployments, delivering measurable value and accelerating adoption. Customers have resolved over 1 million alerts, saved over $2 million in engineering hours and achieved up to 90% reduction in mean time to resolution.

The funding follows a series of milestones that underscore NeuBird AI’s rapid enterprise traction. The company recently appointed Venkat Ramakrishnan, a former Everpure executive and leader who helped scale Portworx from Series A through its acquisition, as President and COO to further accelerate commercial growth. NeuBird AI has also earned the AWS Generative AI Competency in both Generative AI Applications and Infrastructure & Data, was selected for the AWS Generative AI Accelerator and joined the Microsoft for Startups Pegasus Program, backed by M12, Microsoft’s venture arm. These partnerships provide NeuBird AI with preferred access to Azure and AWS enterprise customer networks as it scales globally.

Resources:

• Download the 2026 State of Production Reliability and AI Adoption Report
• Book a demo
• Start free trial
• Follow NeuBird AI on LinkedIn

Additional Investor Quotes:

“IT operations in modern production environments have outgrown traditional models. What excites us is how NeuBird is reimagining production operations by deploying AI agents that work alongside engineers to prevent, resolve and optimize systems in real time. We had conviction in Gou and Vinod’s vision from inception, and the customer ROI they’re delivering is a strong signal they’re building something enduring in the production operations agent category.” — Navin Chaddha, Managing Partner, Mayfield

“When we first invested in NeuBird AI, we saw a team that understood what modern IT and production operations require—reliability at scale and the ability to diagnose, resolve and continuously optimize systems in real time. NeuBird has turned that vision into an enterprise-grade agent operating alongside engineers in live environments, and their traction since launch reinforces why we continue to back this team.” — Michelle Gonzalez, CVP and Global Head of M12, Microsoft’s venture fund

“Enterprise infrastructure complexity is accelerating, and teams need a new approach to production operations. NeuBird AI stands out for the depth of their domain expertise and what they’ve built to help SRE, DevOps and platform engineering teams reclaim time lost to troubleshooting. Their production operations agent enables teams to prevent issues, resolve incidents faster and continuously optimize systems. That’s why we’re excited to continue investing in this team.” — Abhishek Shukla, Managing Director, Prosperity7 Ventures US

“In its first year, NeuBird AI has done what we want to see from a portfolio company. The team has built an enterprise-grade AI agent for production operations, deployed it in live environments and delivered measurable results across industries. Their execution reflects the strength of the technology and the scale of the opportunity, and we look forward to continuing to invest in their growth.” — John Avirett, Partner at StepStone Group

About NeuBird AI

NeuBird AI is pioneering the use of agentic AI for IT operations to address the scarcity in skilled human talent in keeping up with an increasingly complex modern technology stack. NeuBird AI simplifies complex data analysis and offers actionable insights in real time, empowering companies to innovate faster and more effectively. Visit NeuBird.ai to learn more.

Contacts

Media Contact
Stephanie Floyd
Bhava Communications for NeuBird AI
neubird@bhavacom.com

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