Norristown, PA – ResultsCX has announced the appointment of Gautam Thakkar as Chief Executive Officer. About ResultsCX: ResultsCX is a global leader in Customer Experience Management (CXM), delivering transformational solutions that blend people, technology, and AI to help brands accelerate revenue, optimize costs, and enhance customer experiences. Founded in the 1990s, the company has grown over three decades through strategic investments, acquisitions, and a team of over 23,000 CX experts across 25+ locations worldwide, serving more than 130 clients including Fortune 100 and FTSE 250 companies in industries like Healthcare, Media, Telecom, Retail, Banking, Financial Services & Insurance, and Fast Growth Technology. Their purpose-driven approach, guided by six core values and the ResultsCX way, emphasizes shared purpose, robust processes, and leadership culture to boost customer satisfaction, loyalty, and advocacy while prioritizing employee wellbeing and growth. Notable achievements include Great Place to Work certifications across multiple countries, recognition as one of the ‘100 Best Companies to Work For Southeast Asia’ in 2025 by Fortune and Great Place to Work, and 2024 Fortress Cybersecurity Awards for compliance and incident response.

For more information on ResultsCX please visit: https://resultscx.com/

ResultsCX
1700 Markley St, Suite 210
Norristown, PA 19401
Phone: 888-232-9345
LinkedIn Page: https://www.linkedin.com/company/resultscx/

SOURCE: http://www.intelligence360.io
Copyright (c) 2026 SI360 Inc. All rights reserved